Your owner book
Retention signals
Book size and movement
€
€
Owners lost in the last 12 months
Retention signals
years
%
days
days
Owner Retention Score
-
-
Revenue Already Walking Out the Door
-
this year
-
over their typical tenure
-
Persuasion angle
Recurring owner complaints are not just a retention risk. They are also the clearest, most credible case you can make to an owner for investing in their own property, real feedback carries more weight than a generic upgrade pitch.
📊
Score breakdown
True churn and revenue gap share the core score. Reporting cadence adjusts it. Sold and pulled-off-rental exits are shown for context but do not count as retention failures.
| Signal | Your input | Score / effect |
|---|---|---|
| True churn rate (switched PM) | - | - |
| Revenue gap vs promise | - | - |
| Core score (50/50) | - | - |
| Reporting cadence | - | - |
| Average tenure | - | Context only |
| Owner-blocked days | - | - |
| Satisfaction data | - | - |
| Unrecovered acquisition capital | - | Context only |
| Revenue lost this year (switched-PM owners) | - | Context only |
| Total value lost over typical owner tenure | - | Context only |
| Occupancy vs. agreed | - | - |
| Guest feedback shared with owner | - | - |
| Final score | - | - |
What this means for your operation
Owner churn is usually invisible until it has already happened, an owner does not announce they are shopping around, they just quietly leave when the contract allows. The operators who track revenue delivered against revenue promised, and who ask owners directly rather than assuming silence means satisfaction, are the ones who catch the pattern before it costs them the property.
Building that owner-retention visibility into how you operate is the work I do with operators. If you want to talk it through: rbisschoff@gmail.com
